FAQ
Who is Plumb It Best and what makes you different?
Plumb It Best, is a veteran-owned and family-owned plumbing company with more than 16 years of experience serving the Naperville area and nearby communities. We are committed to honesty, integrity, respect, and delivering high-quality work at fair prices. We provide comprehensive plumbing solutions backed by professional licensing and financing options to make quality plumbing accessible to every homeowner.
What areas do you serve?
We proudly serve Naperville and many surrounding communities throughout the western Chicago suburbs including Aurora, Oswego, Warrenville, Yorkville, Batavia, and more. If you do not see your community listed, please call us to discuss your project at (630) 544-7162.
What types of plumbing services do you offer?
We provide a full range of plumbing services including:
- Kitchen and bathroom plumbing and remodeling
- Hot water heater installation, repair, and replacement
- Sewer inspection, rodding, and clogged drain solutions
- Sump pump installation and maintenance
- Leak detection and repair
- Garbage disposal and fixture services
- Water pressure and gas line repairs
- Backflow testing, water quality improvements, and more
Do you handle both residential and commercial plumbing?
Yes. Our team is trained and equipped to provide reliable plumbing services for both homes and commercial properties, from routine fixes to full system installations.
What qualifies as a plumbing emergency?
A plumbing emergency is any issue that requires immediate attention to prevent property damage. This includes burst pipes, major leaks, failed hot water systems, sewer line backups, and similar urgent concerns.
How quickly can you respond to emergency calls?
We prioritize emergency plumbing situations and respond as quickly as possible to help prevent further damage. For urgent assistance, please call us directly at (630) 544-7162.
Why is my water pressure low or inconsistent?
Low or fluctuating water pressure can be caused by pipe blockages, mineral buildup, malfunctioning pressure regulators, or hidden leaks. A professional inspection will pinpoint the exact cause and provide a long-term solution.
What should I do if my drain is clogged?
Small clogs may be cleared with basic plunging, but persistent or recurring clogs typically require professional rodding or sewer inspection. We use advanced tools to clear the blockage and prevent future issues.
How often should I service my sump pump?
Sump pumps should be inspected once per year, especially before heavy rain seasons, to ensure dependable operation and avoid basement flooding.
Can you help with kitchen and bathroom plumbing remodels?
Yes. We provide plumbing services for kitchen and bathroom remodeling projects, including fixture installations, water line adjustments, wet bars, and layout improvements that enhance both appearance and function.
Do you install tankless water heaters?
Yes. We install and service both traditional water heaters and energy-efficient tankless systems based on your home’s needs.
Do you offer free estimates?
Yes. We provide estimates so you understand the scope and pricing before any work begins. Contact us to schedule your consultation.
Are financing options available?
Yes. We offer financing options for larger plumbing repairs and installation projects, helping make essential plumbing upgrades more manageable.
Will I be charged extra for emergency service calls?
Emergency pricing varies depending on the situation. We always strive to be transparent, fair, and communicative regarding emergency service rates. Call us for details.
Are your technicians licensed and insured?
Yes. Plumb It Best is licensed in Illinois (License No. 055-044936), and our technicians follow industry standards to deliver safe and reliable workmanship.
What sets you apart from other plumbers in Naperville?
As a veteran-owned and family-owned company, we value honesty, respect, and integrity. We provide high-quality plumbing services, fair pricing, and a customer-first approach that sets us apart.
Can you fix small issues such as leaking faucets or running toilets?
Absolutely. We repair everything from minor leaks and running toilets to large-scale plumbing problems.
How do I schedule plumbing service in Naperville?
Call us at (630) 544-7162 to schedule an appointment, request an estimate, or get emergency support.
What information should I provide when scheduling service?
It is helpful to share the type of issue you are experiencing, where it is located, how long it has been occurring, and whether any recent repairs were made. Photos can also assist us in diagnosing the problem more quickly.